COVID -19 – We are doing what we can to keep everyone safe during this period – we offer Phone consultations for existing patients. We are still open but would encourage phone consultations for everyone’s safety. Should you not be sure, you are welcome to have a phone consultation with a Dr of your choice first and they can recommend a course of action, and advise you if you need to come into the centre. Phone consultations can also be booked in the evenings.
Everyone entering Gap Road Medical Centre is required to wear a mask.
We have Screens up around reception, Hand Sanitizer on entry, chair spacing maximum of 15 people, should their be more you will be asked to wait in your car. No one should come to the centre if they have any symptoms of COVID-19 – high temperature or flu like symptoms, or if you have COVID -19 or been in contact with someone who may have COVID-19, we recommend you get tested at on of the testing stations – there is one in SUNBURY at 29 Timmins Street. If you have tested negative in the past and recently been in contact you may need to be retested.
WE WANT EVERYONE TO TAKE CARE AND REMAIN SAFE.
We welcome back Dr Meredith Moodie – Dr Moodie is now taking appointments either via this website or by calling 9740 4429.
We also welcome Back Dr Keryn Walters – Dr Walters is now a fellow with the RACGP. We congratulate her on her success. Dr Walters is available for appointments on Thursdays either via this website or by calling 9740 4429.
End of term again for the registrars and we said good bye to Dr Daniel Wong and Dr Alexandra Schultz we loved having you with us all the best on your next placement.
We sadly said good by to our registrars from last term they will be missed, we would like to welcome our two new registrars for this term we have a male and a female registrars this term- Dr Daniel Wong & Dr Alexandra Schultz they are happy to join our team and are available for appointments either on line or by calling the centre. We would like to Warmly Welcome them.
ACCREDITION has been completed to RACGP standards 5 – and approved we are now Fully Accredited until January 2023 – we have been an accredited centre with Agpal since 2000. Twenty Years – Well done everyone!
Results of our recent survey are now in thank you to all participants
The response in general was very good, and we endeavour to give a good service, so there is a couple of areas that have been brought to our attention – that may need some improvement that we are working on as follows: —
- Everything ran on time – response as a Medical Centre we never know when an emergency arises and these can be frequent, and of course take longer times, we try our best to keep things running smoothly, as best we can, our average waiting time is less than 30 minutes compared to state average this is very good. In emergency situations you would expect the best care possible for yourself and your families. We are aiming to try to improve our averages, your help would be very much appreciated. a) only bring one person per appointment – if other family members need a consultation please make an appointment for each one. b) please try to be on time – we understand that you may need to wait, however for your appointment every 5 minutes you are late that makes the Drs run behind, 6 patients x 5 minutes late is 30mins behind schedule for the Doctor. We will try and inform you should there be an extensive delay.
2. I am able to see a doctor quickly when I need to – response although you might not be able to see the doctor of your choice in this case, we can generally get you an appointment with a General Practitioner within 24 hours. If it is a life threatening emergency then of course that will receive immediate necessary attention – however this could mean others appointments will be delayed. We do allow for emergency appointments every day, however some days have several.
3. It is easy to make an appointment for a day and a tome that suits me – response please keep in mind is that some times of the day are preferred by many eg. afterschool drop off in the morning & afterschool during the week so these times might not be available on the day. We have also made online appointments available for you to see what is available and what suits you. We have extended hours for appointments from *am to 10pm week days and 9 to 5 Saturday & Sunday. We have a locum service that is available as well for those that live within a 10 kilometre radius of the centre available when the Centre is closed.
PHARMACY NOW OPEN
Open Monday to Friday 8.00am to 10:00pm
Saturday & Sunday 9:00am to 5:00pm
Phone 9744 4352
we price match
A BIG – Congratulations to Dr Madeleine Smith
on obtaining her Fellowship to the
Royal Australian College of General Practitioners
We are happy and delighted to let you know Dr Smith will be staying on with us – welcome!